Privacy Policy

Privacy Policy

Last Updated: July 2024

1. Introduction

Welcome to Retrwat Yourself Ltd, a platform dedicated to promoting women's wellbeing through retreats and wellness programs. At Retreat Yourself, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Retreat Yourself Ltd ("we," "us," or "our") is the data controller of your personal data. Our registered address is 4 John St, Warrington, Cheshire WA2 7UB. If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at hello@re-treat-yourself.com.

3. Information We Collect

We may collect the following types of personal data

- Identity Data: Name, title, date of birth, and gender.

- Contact Data: Email address, phone number, postal address, and billing information.

- Health Data: Relevant health information you provide to tailor our programs to your needs.

- Technical Data: IP address, browser type, operating system, time zone setting, and other technology on the devices you use to access this website.

- Usage Data: Information about how you use our website, products, and services.

- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

- To Fulfill a Contract: To process your bookings, provide services, and manage payments.

- To Provide a Personalised Experience: To tailor our retreats and wellness programs to your specific needs.

- To Communicate with You: To send service-related communications, including confirmations, reminders, and updates.

- To Comply with Legal Obligations: To meet legal and regulatory requirements.

- To Improve Our Services: To analyse usage data to improve our website and offerings.

- With Your Consent: To send you marketing communications if you have consented to receive them. You can withdraw your consent at any time.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

- Contractual Necessity: Processing your data is necessary for the performance of a contract with you.

- Consent: Where you have given us clear and explicit consent to process your personal data for a specific purpose.

- Legal Obligation: We are legally required to process your data to comply with legal obligations.

- Legitimate Interests: We may process your data where it is in our legitimate interests and your rights do not override those interests.

6. Data Sharing

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

- Service Providers: Trusted third parties that provide services on our behalf, such as payment processing and IT support, under strict confidentiality agreements.

- Legal Authorities: If required by law, regulation, or legal process, we may disclose your personal data to legal authorities.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the UK that do not have the same level of data protection laws. We will ensure that appropriate safeguards are in place to protect your data in accordance with the UK GDPR.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

- Right to Access: You can request access to the personal data we hold about you.

- Right to Rectification: You can request corrections to inaccurate or incomplete data.

- Right to Erasure: You can request the deletion of your data, subject to legal obligations.

- Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.

- Right to Data Portability: You can request the transfer of your data to another party.

- Right to Object: You can object to the processing of your data where we are relying on a legitimate interest.

- Right to Withdraw Consent: You can withdraw your consent to processing at any time where consent is the legal basis for processing.

To exercise any of these rights, please contact us at [Your Contact Information].

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@re-treat-yourself.com.---

Cookie Notice

Last Updated: July 2024

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us to provide you with a good experience when you browse our site and allow us to improve our website.

2. Types of Cookies We Use

We use the following types of cookies:

- Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable you to move around the site and use its features.

- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most popular. This helps us to improve how our website works.

- Functionality Cookies: These cookies allow our website to remember the choices you make (such as your username, language, or region) and provide enhanced features.

- Targeting/Advertising Cookies: These cookies are used to deliver ads that are more relevant to you and your interests. They may also limit the number of times you see an ad and help measure the effectiveness of an advertising campaign.

3. How We Use Cookies

We use cookies to:

- Ensure that our website functions properly and provides the best possible user experience.

- Understand how visitors interact with our site and optimize site performance.

- Remember your preferences and enhance your experience on future visits.

- Deliver targeted advertising and track the effectiveness of our marketing efforts.

4. Managing Cookies

You can manage or disable cookies by adjusting your browser settings. However, please note that if you choose to block all cookies, some parts of our website may not function properly. For more information on how to manage cookies, visit [www.allaboutcookies.org](https://www.allaboutcookies.org/).

5. Third-Party Cookies

Some cookies on our website may be set by third parties, such as Google Analytics or advertising networks. These third parties may collect information about your online activities across different websites. We recommend reviewing the privacy policies of these third parties to understand how they use your data.

6. Changes to This Cookie Notice

We may update this Cookie Notice from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this notice periodically to stay informed about how we use cookies.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Notice, please contact us at hello@re-treat-yourself.com.